Employee Highlight

Shiloh Byrd

RCM Operations Manager

DAS Family Since 2017
Champion of processes and customer service delivery. Avid listener, volunteer and beach-goer who has a weakness for peanut butter.

Why are you in healthcare?

As a child, I always dreamt of being a doctor, however, that is not the dream job for someone with a weak stomach. I enjoy taking the business and admin stress off the provider so they are able to focus on the patients.

What do you love most about your job?

I love the constant change and the never-ending need for improvements within the Revenue Cycle. I can take my experience of various Revenue Management jobs and put them all to use daily.

Best career advice you’ve ever received?

Never believe you are the smartest person in the room. Talk less; listen more- try to see things from their perspective.

Favorite charities or causes?

I have a soft spot in my heart for Metropolitan Ministries and the Warrick Dunn Foundation. I will gladly volunteer my time to see the joy and hope it can bring to so many families- especially when I can see the positive impact on the Tampa Bay community.

You’re off the clock. Where can we find you?

In my spare time, I enjoy spending quality time with my daughter. Our favorite activities are going to the beach or pool, cooking, and working out together.

Bucket List Top 3?

  • Attend a Stanley Cup Final
  • Backpack through Europe for at least 3 weeks
  • Go scuba diving in the Great Barrier Reef

Vanilla or Chocolate? Seriously.

Chocolate! Add peanut butter and that is my weakness.

Dinner with any 3 people?

William McKendree, Steve Jobs, Salvador Dali

Favorite Quote?

“It turns out that adversity and failure are actually useful and even necessary for developing strong-minded and successful adults.”- Mark Manson

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