Software Support Team

When the honeymoon ends, you want to be with someone who really gets you. Our support team is in it with our clients for the long-haul, delivering direct problem resolution for everything from new user requests, to software upgrades, to hosting environment oversight. Because whether it’s month one or year 10, they know the person at the other end of the phone wants to get back to their practice as quickly as possible with a solution, not an excuse.
Our specialists manage well beyond the daily calls and questions, providing everything from system billing and clinical training to immediate ticket resolution. They have over 100 years combined experience as lead Clinical Support Specialists, Technical Support, Third Party Interfacing Managers, Practice Administrators and Billing Managers.
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Kyle Mynatt
Vice President of Technology Solutions -
Chris Orsag
Director of RCM and Software Support -
Phillip Tiblier
Clinical Support Team Lead -
Beth Fisher
PM Support Team Lead -
Jimmy Samuels
Software Upgrade Analyst -
Brandy Bahn
Implementation Specialist -
Carol Butts
Implementation Specialist -
Talyssa Torres
Senior Support Specialist -
Glenna Short
Senior Support Specialist -
Gale Melton
Senior Support Specialist -
Chris Whitman
Clinical Support Specialist -
Michael Foree
Clinical Support Specialist -
Steven Etherton
Clinical Support Specialist -
Kimi Watson
Clinical Support Specialist -
Chelsea Tovar
Billing Support Specialist -
Sherri Upson
Billing Support Specialist -
Ginny Gay
Billing Support Specialist -
Kim Lee
Software Support Specialist