Support Team

When the honeymoon ends, you want to be with someone who really gets you. Our support team is in it with our clients for the long-haul, delivering direct problem resolution for everything from new user requests, to software upgrades, to hosting environment oversight. Because whether it’s month one or year 10, they know the person at the other end of the phone wants to get back to their practice as quickly as possible with a solution, not an excuse.

Our specialists manage well beyond the daily calls and questions, providing everything from system billing and clinical training to immediate ticket resolution. They have over 100 years combined experience as lead Clinical Support Specialists, Technical Support, Third Party Interfacing Managers, Practice Administrators and Billing Managers.

  • Kyle Mynatt

    Vice President of Technology Solutions

    Why are you in healthcare? I’m in Healthcare bec..

  • Priscilla Cervoni

    Support Manager

    Why are you in healthcare? Health care is constant..

  • Phillip Tiblier

    Aprima Support Lead

    Why are you in healthcare? I enjoy the constant ch..

  • Chris Orsag

    eMDs Support Lead

    Why are you in healthcare? Healthcare is an indust..

  • Jimmy Samuels

    Senior EHR Support Specialist

    Why are you in healthcare? Healthcare is a dynamic..

  • Talyssa Sheldon

    Senior EHR Support Specialist

    Why are you in healthcare? I just thought healthca..

  • Shane Gingras

    Senior EHR Support Specialist

    Why are you in healthcare? I grew up in a world th..

  • Beth Fisher

    Senior Billing Support Specialist

    Why are you in healthcare? The industry is always ..

  • Chris Whitman

    EHR Support Specialist

    Why are you in healthcare? I became a Registered N..

  • Kevin Chen

    EHR Support Specialist

    Why are you in healthcare? It is an industry that ..

  • J’Lante Henshaw

    EHR Support Specialist

    Why are you in healthcare? The various areas of he..

  • Michael Foree

    EHR Support Specialist

    Why are you in healthcare? In my opinion, healthca..

  • Steven Etherton

    EHR Support Specialist

    Why are you in healthcare? Something everyone can ..

  • Julianna Ciaglia

    Billing Support Specialist

    Why are you in healthcare? It is an always changin..

  • Chelsea Tovar

    Billing Support Specialist

    Why are you in healthcare? When I was about to gra..


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