Software Support Team

When the honeymoon ends, you want to be with someone who really gets you. Our support team is in it with our clients for the long-haul, delivering direct problem resolution for everything from new user requests, to software upgrades, to hosting environment oversight. Because whether it’s month one or year 10, they know the person at the other end of the phone wants to get back to their practice as quickly as possible with a solution, not an excuse.

Our specialists manage well beyond the daily calls and questions, providing everything from system billing and clinical training to immediate ticket resolution. They have over 100 years combined experience as lead Clinical Support Specialists, Technical Support, Third Party Interfacing Managers, Practice Administrators and Billing Managers.