When the honeymoon ends, you want to be with someone who really gets you. Our support team is in it with our clients for the long-haul, delivering direct problem resolution for everything from new user requests, to software upgrades, to hosting environment oversight. Because whether it’s month one or year 10, they know the person at the other end of the phone wants to get back to their practice as quickly as possible with a solution, not an excuse.
Our specialists manage well beyond the daily calls and questions, providing everything from system billing and clinical training to immediate ticket resolution. They have over 100 years combined experience as lead Clinical Support Specialists, Technical Support, Third Party Interfacing Managers, Practice Administrators and Billing Managers.
-
Vice President of Technology Solutions
Why are you in healthcare? I’m in Healthcare bec..
-
Support Manager
Why are you in healthcare? Health care is constant..
-
Clinical Support Lead
Why are you in healthcare? I enjoy the constant ch..
-
Implementation Specialist
Why are you in healthcare? I am in healthcare to h..
-
Senior Support Specialist
Why are you in healthcare? Healthcare is a dynamic..
-
Senior Support Specialist
Why are you in healthcare? I just thought healthca..
-
Support Specialist
Why are you in healthcare? I became a Registered N..
-
EHR Support Specialist
Why are you in healthcare? It is an industry that ..
-
EHR Support Specialist
Why are you in healthcare? The various areas of he..
-
EHR Support Specialist
Why are you in healthcare? In my opinion, healthca..
-
Clinical Support Specialist
Why are you in healthcare? Healthcare is a very pe..
-
Clinical Support Specialist
Why are you in healthcare? Passionate about helpin..
-
Senior Billing Support Specialist
Why are you in healthcare? The industry is always ..
-
Senior Billing Support Specialist
Why are you in healthcare? Healthcare is an indust..
-
Billing Support Specialist
Why are you in healthcare? It is an always changin..
