Support Team

When the honeymoon ends, you want to be with someone who really gets you. Our support team is in it with our clients for the long-haul, delivering direct problem resolution for everything from new user requests, to software upgrades, to hosting environment oversight. Because whether it’s month one or year 10, they know the person at the other end of the phone wants to get back to their practice as quickly as possible with a solution, not an excuse.

Our specialists manage well beyond the daily calls and questions, providing everything from system billing and clinical training to immediate ticket resolution. They have over 100 years combined experience as lead Clinical Support Specialists, Technical Support, Third Party Interfacing Managers, Practice Administrators and Billing Managers.

  • Kyle Mynatt

    Vice President of Technology Solutions
  • Chris Orsag

    Support Manager
  • Phillip Tiblier

    Aprima Support Lead
  • Beth Fisher

    PM Support Team Lead
  • Jimmy Samuels

    Software Upgrade Analyst
  • Talyssa Sheldon

    Senior EHR Support Specialist
  • J’Lante Henshaw

    Senior EHR Support Specialist
  • Glenna Short

    Senior EHR Support Specialist
  • Juan Navarro

    Senior EHR Support Specialist
  • Chris Whitman

    EHR Support Specialist
  • Michael Foree

    EHR Support Specialist
  • Steven Etherton

    EHR Support Specialist
  • Kimi Watson

    EHR Support Specialist
  • Chelsea Tovar

    Billing Support Specialist
  • Sherri Upson

    Billing Support Specialist
  • Gale Melton

    Software Support Specialist
  • Ginny Gay

    Billing Support Specialist