Software Support Team

When the honeymoon ends, you want to be with someone who really gets you. Our support team is in it with our clients for the long-haul, delivering direct problem resolution for everything from new user requests, to software upgrades, to hosting environment oversight. Because whether it’s month one or year 10, they know the person at the other end of the phone wants to get back to their practice as quickly as possible with a solution, not an excuse.

Our specialists manage well beyond the daily calls and questions, providing everything from system billing and clinical training to immediate ticket resolution. They have over 100 years combined experience as lead Clinical Support Specialists, Technical Support, Third Party Interfacing Managers, Practice Administrators and Billing Managers.

  • Chris Orsag

    Software Support Director
  • Melissa Combs

    Engagement Manager
  • Phillip Tiblier

    Clinical Support Team Lead
  • Beth Fisher

    PM Support Team Lead
  • Annie Burrowes-Gary

    Software Support Team Lead
  • Jimmy Samuels

    Software Upgrade Analyst
  • Glenna Short

    Senior PM Support Specialist
  • Chelsea Tovar

    Senior PM Support Specialist
  • Michael Foree

    Senior EHR Support Specialist
  • Gale Melton

    Senior EHR Support Specialist
  • Veronica Klein

    Senior Software Support Specialist
  • Talyssa Torres

    Senior EHR Support Specialist
  • Chris Whitman

    EHR Support Specialist
  • Steven Etherton

    EHR Support Specialist
  • Sherri Upson

    PM Support Specialist
  • Ginny Gay

    PM Support Specialist
  • Misty Young

    Software Support Specialist
  • Nate Ennis

    Software Support Specialist
  • Erin Borsey

    Software Support Specialist
  • Dana Alfano-D'Ettore

    Software Support Specialist
  • Kim Lee

    PM Support Specialist
  • Bianca Mosca

    Implementation Specialist
  • Brandy Bahn

    Implementation Specialist
  • Adam Whitworth

    Product Specialist


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