Archives for 2020
TAMPA, FL, April 14, 2020 – DAS Health, an industry leader in health IT and services, announced today that it has implemented three key programs to support independent clinicians during and after the COVID-19 pandemic.
The health dangers and economic uncertainties of the pandemic converge at physician practices … clinicians are on the frontline of delivering patient care while simultaneously grappling with running a small business under the most challenging of circumstances. DAS Health is offering technology solutions and multiple financial assistance programs to offset some of these risks, including a telehealth program, online access to mental health screening, and payment deferments.
To enable clinicians to continue seeing patients while maintaining the social distancing recommended by the CDC, DAS Health is rolling out a telehealth solution with free implementation and a significant fee reduction on software. In partnership with DrFirst™, DAS Health will deliver the Backline® platform, a best-in-class care coordination solution, to its client network of nearly 3,000 clinicians across all 50 states. “Backline is simple and effective, and we have built a seamless integration with over 95% of the physician practice management and EHR systems currently in place with our clients,” said David Schlaifer, President and CEO of DAS Health, “This accelerates clinicians’ use of technology to provide a high level of patient care while maintaining social distancing protocols.” G. Cameron Deemer, President of DrFirst added, “We are committed to working closely with DAS Health to give its clinicians quick access to Backline so they can continue to take care of their patients. As a HIPAA-compliant, full care collaboration platform, Backline can be an integral part of an efficient practice now and after this public health crisis is resolved.”
DAS Health also announces a significant modification to its electronic mental and behavioral health screening tool, assessURhealth™, making it possible for patients to complete assessments online, in compliance with updated CMS guidelines. Clinicians can now implement the program at a deeply reduced cost and with no implementation fees. With assessURhealth, healthcare providers can assess patients’ anxiety and depression levels, as well as their propensity for drug abuse, alcohol misuse and suicide risk, among other factors, and to provide them the assistance they need, at the time they need it. Schlaifer explained, “Unfortunately, we understand that these behavioral health issues are on the rise during this time, and we want to help do our part to keep them to a minimum.”
In addition to discounts and waived fees, DAS Health is announcing a Payment Deferral Assistance (PDA) program, which allows clients to defer up to four months’ payments with a repayment term of up to five years with no interest, giving them a financial lifeline. “The program’s acronym is aptly named ‘PDA’, as it is truly our way of publicly showing our affection and appreciation for those who are on the front lines of this pandemic,” said Schlaifer. “The vast majority of our clients are small businesses who need assistance, and don’t necessarily have the bandwidth to optimize all the resources available to them right now. So, from one small business to another, we decided to help out directly.” Rod Gisi, Practice Manager at Sylvia A. Gisi MD, Inc. in Temecula, California said, “The DAS team has been very hands on and helpful during this challenging time. I appreciate everything DAS Health is doing for our practice and how quickly they have been able to help.”
Since 2000, DrFirst™ has pioneered healthcare technology solutions and consulting services that securely connect people at touchpoints of care to improve patient outcomes. We create unconventional solutions that solve care collaboration, medication management, price transparency and adherence challenges faced in healthcare. We unite the Healthiverse™ by providing our clients with real-time access to the information they need, exactly when and how they need it – so patients get the best care possible. To learn more, visit DrFirst.com.
About DAS Health
DAS Health has been a leading provider of Health IT and management solutions and a trusted consultant to independent physician groups, hospitals and healthcare systems across North America since 2003. Headquartered in Tampa, FL, with a regional office in Las Vegas, NV, DAS delivers superior health IT, RCM medical billing, value-based care and practice management solutions. DAS Health has been recognized for seven consecutive years as a top healthcare company on the Inc. 500|5000 list, serving nearly 3,000 clinicians and 15,000 healthcare professionals, caring for over 10 million patients nationwide.
DAS Health offers representation and support of various EHR platforms, including Aprima®, e-MDs, Lytec, Medisoft, Practice Partner, NextGen® Office and Henry Schein MicroMD®; as well as RCM, Managed IT, System Interfaces and numerous other services in conjunction with AdvancedMD®, Allscripts®, athenahealth, eClinicalWorks™, GreenwayHealth™, and many others. Visit DAShealth.com to learn more.
DrFirst is a trademark and Backline is a registered trademark of DrFirst. Aprima® is a registered trademark of Aprima Medical Software, Inc., an eMDs Company; eMDs, eMDs Plus, Lytec, Practice Partner and Medisoft are trademarks of eMDs, Inc. NextGen® Office is a registered trademark of QSI Management, LLC. MicroMD® is a registered trademark of Henry Schein Medical Systems, Inc. AdvancedMD® is a registered trademark of AdvancedMD, Inc. Allscripts® is a registered trademark of Allscripts Healthcare Solutions, Inc. athenahealth is a trademark of athenahealth, Inc. eClinicalWorks™ is a trademark of eClinicalWorks, LLC. GreenwayHealth™ is a trademark of Greenway Health, LLC.
– Current and former patients of Richard Davis, MD, who operates The Center for Facial Restoration, have received ransom demands from a cybercriminal who hacked the clinic’s server.
Other providers have reported extortion attempts after a breach in the past year, including CarePartners and plastic surgeon Robert Spies, MD. However, this is one of the first reported incidents where the hackers targeted the patients, rather than just the provider.
In a letter to patients, Davis reportedly received a letter from hackers who claimed they had breached the clinic’s servers and obtained the complete medical records of patients, which could be used to publicly exploit patients or be traded to third parties.
The hackers demanded a ransom payment from Davis and by November 29, about 15 to 20 patients reported to the clinic that they also received individual extortion attempts from the hackers “threatening the public release of their photos and personal information unless unspecified ransom demands are negotiated and met.”
On November 12, Davis filed an FBI complaint and met with agents in an effort to examine the scope of the cyberattack and source of the ransom demands. While the investigation continues, patients receiving ransom demands are being encouraged to file individual complaints with the FBI.
The hackers potentially stole the personally identifiable information from an estimated 3,500 former and current patients.
The provider explained that PII is stored in a scan of the patient’s intake demographic questionnaire, rather than an electronic demographic database, which has made obtaining contact information for impacted patients “painstakingly slow and labor intensive.”
What’s more, data access continues to be hindered by ongoing IT service disruptions, Davis explained. Patients are urged to share the notification with any known patients of The Center for Facial Restoration.
Davis has since installed new hard drives, firewalls, and detection software to reduce the potential of future cyberattacks, “but no system is foolproof, and even the US government with all its resources has been victimized repeatedly.”
“While upgrading my defenses clearly won’t help those individuals whose data has already been stolen, there is reason to suspect that the theft of patient photographs may be limited to only a very small number of individuals – mostly those patients who used email to send or receive their photographs – so the upgrades may prove useful,” Davis said.
“I deeply regret that individuals currently or formally under my care have been victimized by this criminal act, and I urge you to monitor your financial information closely,” he added. “I am sickened by this unlawful and self-serving intrusion, and I am truly very sorry for your involvement in this senseless and malicious act.”
The hack mirrors past security incidents of the notorious hacker known as thedarkoverlord, an anonymous hacking group that targeted a wide range of organizations – including the Athens Orthopedic Clinic in Georgia.
One known member of the group is currently standing trial in St. Louis for his role in the hacking efforts, including aggravated identity theft and conspiring to commit computer fraud offenses.
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- 2. OIG: CMS paid out $434M in improper premium assistance payments
- 3. Opioid prescriptions aren’t decreasing, study finds
- 4. ACOs using medical home physicians save money, yield higher quality, report finds
- 5. Uninsured rate stays stable in 2018