A True Partner that Understands Our Business
In 2015, having twice ventured down the path of implementation with systems that ultimately failed to meet the expectations of the group, Chris Patterson's practice didn’t take the decision to look for a health IT partner they could trust lightly.
Most important for the practice in selecting a long-term solution:
- Customer service, and an expertise in helping manage the Meaningful Use attestation process, training and support
- Software that meets the current regulations and takes advantage of new and future technology to improve practice efficiency
- Seamless communication between PM/Billing and EHR , for better financial
oversight and control
DAS checked each of these boxes, implementing at a pace that worked for the practice. “DAS took the time to get to know our business and set the system up so that it would work for us; they were there to guide us at every stage of the process,“ said Practice & IT Administrator, Chris Patterson. “But unlike our past software vendors the service did not stop at implementation, but has continued improving and customizing the software to this day.”
A dedicated Account Management team helped the practice successfully attest for Meaningful Use in 2012, 2013, and 2014, something Patterson calls “invaluable” to the practice.
The DAS RCM Division’s transparency and results have proven to me that being ‘local’ is only a mindset.
Jeffrey Lake MDProctology
Dr. Hun KangPrimary Care