Tag: healthcare IT

Michelle Jaeger Appointed President of DAS Health

TAMPA, Fla., April 12, 2022 (GLOBE NEWSWIRE) — DAS Health Ventures, LLC (DAS Health), an industry leader in health IT and business solutions services, announced that Michelle Jaeger has been appointed as the company’s President, in addition to her role as Chief Operating Officer.

“I am proud to be formally passing the baton to Michelle to lead the company during this next phase of our growth,” explained David Schlaifer, who will continue in his role as the company’s Chief Executive Officer. “Michelle’s career history and broad healthcare experience uniquely position her to be President of DAS Health. I am proud to work closely with her to continue building upon our company’s success.”

Jaeger joined DAS Health in May 2021, and since then, she has successfully led all client-facing operations, including the organization’s extensive technology offerings which encompass MSP, cloud hosting, security, and compliance. She also has accountability for the client success team as well as the broad administrative services and product offerings designed to support both practice and enterprise healthcare clients. During her decades-long career, she has served in numerous senior leadership roles, most recently as Senior Vice President of Global Growth for UnitedHealthcare where she successfully transformed growth for the insurance and care delivery business in Brazil. Prior to that position, she held the role of Senior Vice President of OptumRx Client Management and Executive Director at Medco Health Solutions – now Express Scripts. Throughout her career, Mrs. Jaeger has been driven by a passion to improve the healthcare experience for all parties involved.

“I am honored to be appointed President of DAS Health and look forward to continuing our mission to expand opportunities for our clients while affecting real change in healthcare,” said Mrs. Jaeger. “I am delighted to be part of a company that is unparalleled in its ability to provide clinicians with technology and business solutions to provide better clinical, operational, and financial outcomes for their organizations. Together with our team, I look forward to leading DAS Health to continued success in the years ahead.”

About DAS Health
DAS Health, a Sheridan Capital Partners portfolio company, has been a leading provider of Health IT and business solutions and a trusted consultant to independent and enterprise physician groups, hospitals and healthcare systems across North America since 2003, and has been recognized as an Inc 5000 fastest growing company for a record nine times. Headquartered in Tampa, FL, with regional offices in Nevada, New Hampshire, Ohio and Texas, and employees in 22 states, DAS delivers superior Information Technology, MSP managed IT, cloud hosting, RCM medical billing, value-based care, patient engagement, compliance, and practice management solutions for over 30,000 users nationwide impacting patients comprising over 5% of the US population. It includes representation and support of dozens of various Practice Management and EHR platforms, including as a NextGen® Premier Partner and the largest reseller of Aprima® and e-MDs solutions. Visit DAShealth.com to learn more.

NextGen® is a registered trademarks of QSI Management, LLC. Aprima® is a registered trademark of Aprima Medical Software, Inc., an eMDs Company; eMDs is a trademark of eMDs, Inc.

Media Contact
Chris Werfel
chris.werfel@dashealth.com | 224-220-5555

Sheridan Capital Partners-backed DAS Health Acquires Itentive, LLC

CHICAGO, IL, Dec. 12, 2021 – DAS Health Ventures, LLC (“DAS Health”), a portfolio company of Sheridan Capital Partners (“Sheridan”), recently announced the acquisition of Itentive, LLC (“Itentive”). Itentive bolsters DAS Health’s ability to improve the healthcare experience by delivering high value health IT and business solutions to physician practices and hospitals. The partnerships expand DAS’s MSP presence and introduce new value-added consulting and support services. DAS Health originally partnered with Sheridan in February 2021 and now serves nearly 2,500 clients and over 25,000 users nationwide.

Founded in 2003 as a health IT consultancy and value-added reseller of PM/EHR products, Itentive evolved to provide a complete suite of consulting, managed services and proprietary solutions to its physician practice customers which help them improve patient care, enhance the patient experience, and maintain a financially healthy practice. The partnership with Itentive further entrenches DAS as an MSP provider of choice, expands DAS’s EHR/PM relationships, and simultaneously diversifies its customer base.

“Bringing the entire Itentive team into the DAS Health family is an exciting opportunity” says Jon Thomas, CEO of Itentive. “The breadth and depth of our combined expertise, managed services, and solutions portfolio, along with a shared vision and culture, will enable us to expertly serve a wide range of healthcare clients.”

“We are thrilled to partner with Itentive to continue improving the overall healthcare experience by providing the highest quality health IT and business solutions.” says David Schlaifer, CEO of DAS Health. “Itentive’s service offerings complement our business perfectly and enhance our position as a go-to MSP provider across the entire small, midsize, and enterprise level physician practice network spectrum.”

Established in 2003, DAS Health is an experienced provider of healthcare IT management solutions and services and a trusted consultant to independent physician groups, hospitals, and healthcare systems across North America. With offices in Florida, Illinois, Ohio, Nevada, New Hampshire and Texas, and employees in many other key states, DAS delivers superior Health Information Technology (HIT), MSP, cybersecurity, RCM medical billing, value-based care, patient engagement, compliance, and practice management solutions for over 25,000 users nationwide.

ABOUT DAS HEALTH

DAS Health has been an experienced provider of healthcare IT management solutions and services and a trusted consultant to independent physician groups, hospitals, and healthcare systems across North America since 2003. With offices in Florida, Nevada, New Hampshire and Texas, and employees in many other key states, DAS delivers superior Health Information Technology (HIT), MSP, cybersecurity, RCM medical billing, value-based care, patient engagement, compliance, and practice management solutions for over 25,000 users nationwide.

ABOUT SHERIDAN CAPITAL PARTNERS

Sheridan Capital Partners is a Chicago-based healthcare private equity firm that focuses on lower middle market buyouts and growth equity in the U.S. and Canada. Sheridan partners with companies in the verticals of providers and provider services, healthcare IT and outsourced services, and consumer health and medical products, bringing strategic resources to accelerate growth, build enduring value, and achieve strong results.

67% of Healthcare Organizations Hit By Ransomware

The Traverse City, Mich-based Ponemon Institute, an independent research firm, recently released a report entitled “The Impact of Ransomware on Healthcare During COVID-19 and Beyond.” The report is sponsored by the Boston, Mass.-based Censinet.

The report was commissioned by Censinet, a third-party risk management platform for healthcare providers, due to the large rise in patient care organizations, which the report refers to as health delivery organizations (HDOs), contacting the company after ransomware attacks or other cybersecurity incidents, and the attacks’ relationship to the COVID-19 pandemic. Additionally, Censinet noticed that much of the coverage of healthcare cybersecurity issues were not focused on patient care and the company was looking for additional parallels to the increase in third parties that are an essential part of the care process.

Significantly, fully 67 percent of patient care organizations have now been victims of ransomware attacks, with 33 percent having already been hit at least twice.

According to the report, “The Ponemon Institute surveyed 597 HDOs for this report, including integrated delivery networks, regional health systems, community hospitals, and more. The Ponemon Institute conducted the research, analyzed the results, and produced the report. Ponemon is one of the top independent research firms for the healthcare industry. It was 100% independent. Censinet had no role in the research and did not have access to or know any of the participants.”

Further, “The purpose of this research is to understand how COVID-19 has impacted how healthcare delivery organizations protect patient care and patient information from increasing virulent cyberattacks, especially ransomware. Prior to COVID-19, 55 percent of respondents say they were not confident they could mitigate the risks of ransomware. In the age of COVID-19, 61 percent of respondents are not confident or have no confidence.”

Key findings from the report include:

  • When asked about what impacts ransomware had on patient care, 71 percent of respondents reported a longer length of stay and 22 percent reported an increase in mortality rate
  • When asked about the biggest concerns about ransomware resulting from their organization’s third-party risk management program (three responses could be selected), 54 percent said patient safety, 53 percent said care disruption, and 45 percent said ransomware
  • When asked what actions respondents were taking to ease their concerns (more than one response was permitted), 50 percent said outsourcing part or all of the functions to a managed service provider, 46 percent said allocating more budget toward risk management, and 44 percent said they were looking for automated solutions to improve efficiency
  • When asked about the biggest barriers to achieving their organization’s vendor risk management objectives (three responses were allowed), 47 percent said complexity of technologies that support vendor risk management, 44 percent said difficulty hiring personnel with the right skills, and 43 percent said lack of cooperation and collaboration among various departments
  • Sixty percent of those surveyed reported credential theft increased when asked about what type of cyberattacks had increased since COVID-19, 55 percent said compromised/stolen devices, and 43 percent said account takeover (more than one response was permitted)

The report has several recommendations for mitigating ransomware and third-party risks. “Ensure critical steps for identifying and mitigating third-party risks are in place,” the report states. “Sixty percent of organizations represented in this research had a data breach in the past two years, resulting in an average of 28,505 records containing sensitive and confidential information compromised. According to the research, organizations can only partially evaluate the various threats targeting their assets and IT vulnerabilities. They also lack the capability to continuously monitor vendor risks.”

What’s Next for Healthcare Technology Trends

When the pandemic hit in full force last March, healthcare organizations had to pivot overnight. What was once impossible became necessary, and what was once unlikely became an everyday occurrence. While this disruption came with growing pains — health organizations faced supply, staff and support shortages for months on end — the World Economic Forum notes that “the industry’s response has vividly demonstrated its resilience and ability to bring innovations to market quickly.”

In other words, the proverbial cat is out of the bag — and there’s no putting healthcare innovation back once pandemic pressures ease. Here’s a look at four key technology trends healthcare enterprises can expect in 2021 as COVID-19 comes under control.

Learn more about how our solutions can help your practice 

1. Predictive Analytics in Healthcare

Although the first few months of the pandemic came with unparalleled uncertainty, ongoing work into the causes, mechanisms and mortality of the disease have yielded valuable healthcare data. By the beginning of December, researchers from the John Hopkins Bloomberg School of Public Health had developed a COVID-19 mortality risk calculator to estimate the potential of severe outcomes for individuals and inform vaccine rollouts.

According Susan Snedaker, information security officer at Tucson Medical Center and interim CIO for TMC HealthCare, this is just the beginning for predictive analytics.

“There’s a lot of opportunity here,” she says. “Teams have improved their disease tracking and risk management. As information evolved, a lot of people were digging into the data to see if they could predict outcomes for patients or treatment plans that were being created on the fly. They saw the value of quick-moving data.”

She anticipates that after the pandemic passes, the value around predictive analytics in healthcare will remain, but adoption “will be slower and more thoughtful.”

RELATED: Dr. Patrick McGill on what’s next after COVID.

2. IoMT: Connected Medical Devices Support Proactive Health Care

The Internet of Medical Things (IoMT) also gained significant ground during the pandemic, allowing providers to deliver proactive care at a distance. Applications have ranged widely, from connected wearables that report critical patient data to the deployment of “smart beds” in hospital settings to improve patient comfort.

The uptake of connected devices and digital health technologies went better than expected, says Snedaker.

“There was a widespread notion that people would be resistant to digital communication, but what healthcare pros realized was that families and patients liked brief, more frequent updates,” she says.

For TMC, this was reflected in the adoption of a connected device initiative that allowed operating room staff to quickly send patient status updates via group chat to a set of selected family members. These texts were prewritten, brief and one-way; information, not conversation, was the goal.

According to Snedaker, it worked. “We found these brief, frequent updates brought comfort to families, and we found the patient experience was better overall.”

3. Future Telehealth Advances Will Deliver the Best of Both Worlds

Together, many of the shifts that have taken place have moved the needle toward a more patient-focused experience of healthcare delivery.

“The pandemic pointed to the need for patient-centered healthcare,” says Stephanie Willding, CEO of CommunityHealth, the nation’s largest volunteer-based free medical facility. “Before the pandemic, there were many ways the industry wasn’t operating in a patient-centered way.”

One challenge that CommunityHealth had to overcome was pivoting operational approaches on the fly to account for the recall of volunteer providers to their primary care facilities. However, says Willding, the adoption of virtual visits has proved advantageous.

“Our no-show rate has gone from 18 percent to 5 percent,” she says. “This approach is now core to our model of care, with 40 percent of visits by video or phone.”

Although many providers expect the expansion of telehealth to persist even after patients and providers can safely meet in person, they also expect this technology-driven approach to undergo its own evolution. For Willding and CommunityHealth, this means combining low-tech solutions such as standard blood pressure cuffs with video tutorials, allowing patients to self-report key data.

Such solutions will be essential for healthcare organizations serving distributed, disparate populations who may lack access to unlimited smartphone data or high-speed broadband internet.

MORE FROM HEALTHTECH: See how 5G could modernize healthcare.

4. New Cybersecurity Concerns Increase Cloud Adoption in Healthcare

Changes in care delivery models also have implications for associated IT infrastructure, with cybersecurity concerns pushing some organizations to the cloud.

At TMC, a major transition to the cloud is underway, says Snedaker.

“We’re seeing articles about security gaps, and it’s because healthcare has primarily kept data on-premises,” she says. “As we deploy telehealth, infrastructure security becomes more important and more elusive. There’s no edge anymore — infrastructure is very porous.”

To solve for evolving cybersecurity issues in healthcare, Snedaker recommends that organizations shift both their technology and mindset.

“Not all organizations can keep up with the security learning curve,” she notes. “Moving to the cloud is no different than buying brand new technology for your on-premises data center and not knowing how to use it.”

In other words, simply deploying the scope and scale of cloud resources necessary to support tech-driven healthcare initiatives isn’t enough by itself. IT staff must be prepared to address common challenges, such as distributed denial of service attacks and ransomware, along with more targeted threat vectors such as COVID-19 vaccination scams.

For healthcare organizations, the new normal that’s on the horizon will come with an increased focus on technology-driven solutions to help better predict patient outcomes, increase consumer connectivity, embrace evolving telehealth expectations and defend the next generation of medical IT infrastructure.

Willding puts it simply: “It’s time to rethink space and place to deliver improved, patient-centered care.”

Healthcare Industry has Highest Number of Reported Data Breaches in 2021

Data breaches declined by 24% globally in the first 6 months of 2021, although breaches in the United States increased by 1.5% in that period according to the 2021 Mid-Year Data Breach QuickView Report from Risk-Based Security.

Risk Based Security identified 1,767 publicly reported breaches between January 1, 2021 and June 30, 2021. Across those breaches, 18.8 billion records were exposed, which represents a 32% decline from the first 6 months of 2020 when 27.8 billion records were exposed. 85% of the exposed records in the first half of 2021 occurred in just one breach at the Forex trading service FBS Markets.

Learn more about how our security services can help your practice 

The report confirms the healthcare industry continues to be targeted by cyber threat actors, with the industry having reported more data breaches than any other industry sector this year. Healthcare has been the most targeted industry or has been close to the top since at least 2017 and it does not appear that trend will be reversed any time soon. 238 healthcare data breaches were reported in the first 6 months of 2021, with finance & insurance the next most attacked sector with 194 reported incidents, followed by information with 180 data breaches.

The report shows there have been significant shifts in data breach trends in 2021. While data breaches have declined globally and have remained fairly constant in the United States, there has been a marked increase in ransomware attacks. Risk Based Security recorded 352 ransomware attacks in the first 6 months of 2021 and, if that pace continues, the number of attacks will be significantly higher than 2020.

Ransomware attacks are extremely costly in healthcare due to the long period of downtime, and without access to medical records patient safety is put at risk. This is of course known to ransomware gangs. The reliance on access to data and the high cost of downtime increases the probability of the ransom being paid.

In 2020, data breaches started to take longer to be reported and that trend has continued in 2021. This is in part due to the increase in ransomware attacks, which can take longer to investigate, but even taking that into account there were many cases when breach notifications took an unusually long time to be issued and that has started to attract attention from regulators.

“Ransomware attacks continue at an alarming pace, inflicting serious damage on the victim organizations that rely on their services,” said Inga Goddijn, Executive Vice President at Risk Based Security. “The slow pace of reporting brought on by lengthy incident investigations has not improved and attackers continue to find new opportunities to take advantage of changing circumstances.”

The majority of reported breaches (67.97%) were hacking incidents, with only 100 (5.66%) due to viruses, and just 45 email incidents (2.55%). There were 76 web breaches reported (4.30%); however, they resulted in the highest number of records being breached.

Data breaches that exposed access credentials such as email addresses and passwords have remained consistent with other years, with email addresses exposed in 40% of breaches and passwords in 33%. The majority of reported breaches in 2021 were the result of external threat actors (78.66%), with 13.75% caused by insiders. Out of the confirmed insider breaches, the majority were accidental (58.85%), with 18.52% caused by malicious insiders.

Risk Based Security also notes that breach severity is increasing. Large numbers of data breaches have been reported in 2021 that involved sensitive data, which is a particularly worrying trend.

How to Strengthen Your Healthcare Data Security with Software

Thanks to the pandemic, more and more patients have begun to engage with their healthcare digitally. That has a lot of far-ranging implications, from new and heightened expectations placed on younger medical providers to a new set of standards for patients when it comes to convenience and ease of engagement with their healthcare organization.

One other major implication of this new world we’re living in is the critical importance of healthcare data security.

Learn more about how our Managed IT services can help your practice 

According to a recent Software Advice survey of nearly 1,000 U.S. patients, one in five have had their healthcare data exposed in a security breach.

Experiencing a data breach or cyberattack is a massive blow to any healthcare organization, but it is exponentially more difficult to recover from if you’re a smaller, independent practice.

This is why it’s crucial for small practices to have the right data security software in place to protect your patients and your practice against data risks. In this article, we’ll cover specific HIPAA data security requirements, two types of software you should invest in to protect your data (EHRs and cloud security software), as well as specific features that make data security software so valuable.

How to meet HIPAA requirements for healthcare data security

Thanks to HIPAA, a lot of healthcare data security standards have already been established, so for many practices, it comes down to following these guidelines.

According to the HIPAA Security Rule, healthcare entities are expected to conduct internal risk assessments in order to test their data security protocols, as well as implement security programs to protect their sensitive data.

Security programs are comprised of three distinct safeguards:

  • Administrative
  • Physical
  • Technical

It’s easy to get hung up on the last one since there are tons of cybersecurity systems available, but let’s take a closer look at the first two elements before diving into software.

Administrative safeguards to protect patient data

One of the most common causes of healthcare data breaches is unauthorized access or disclosures. In layman’s terms, that means employee error and/or negligence as well as malicious employees.

This is a great reason to install specific administrative protocols that prevent employees from mishandling patient data.

Here’s a quick summary of these administrative best practices:

  • Device management: Keep all computers, tablets, and mobile devices used to access patient data up to date and secure.
  • User-based controls: Limit who can access patient data and implement strict password protocols to hold users accountable for carefully accessing private data.
  • Team training: Conduct regular training and refresher sessions to ensure employees have a firm understanding of the importance of data security as well as best practices.
For a detailed look at administrative practices any healthcare organization can employ to avoid a data breach, check out “Best Practices for Avoiding HIPAA Violations in Healthcare.”

Physical safeguards to protect patient data

HIPAA requirements include physical safeguards to protect patient data.

These are defined as “physical measures, policies, and procedures to protect a covered entity’s electronic information systems and related buildings and equipment, from natural and environmental hazards, and unauthorized intrusion.”

So this element of a strong data protection plan is two-pronged:

First, you must ensure your data will not be destroyed by natural disasters such as flooding or fire. In 2021, that generally means keeping patient data secured in the cloud rather than on hard physical copies.

Second, you must have physical barriers in place to prevent unauthorized individuals from accessing your patient data. That can be as simple as having a lockable door between the outside world and the devices you use to access and record patient data. It can also mean securing those devices with strong passwords.

Software: the healthcare security heavyweight

Finally, let’s bring out the big guns and discuss the software systems that can help protect you and your patients from data security breaches. We’ll take a look at the two most important types of software to ensure data protection:

EHR security features

Using an EHR with the right security features will go a long way in keeping you and your patients’ data protected. Fortunately, most certified EHRs come with standardized features to achieve this goal. Those feature to look out for are:

ONC-ATCB certification. This means the tool has been tested on three key areas by an Authorized Testing and Certification Body that has been recognized by the Office of the National Coordinator. Those three key areas are functionality, interoperability, and security—that’s right! If an EHR is ONC-ATCB certified, that means it has passed tests confirming it has security measures in place to keep protected health information (PHI) safe.

Audit trails. This feature tracks and documents every action taken with patient information, including who accessed the data, where and when they accessed data, and what changes they made once they accessed it.

Password protection. This includes robust controls such as lockout features that will bar access if the wrong password is entered too many times and two-factor authentication to ensure the right person is using the password to access protected data.

Data encryption. Not only can data encryption make transferring patient data more secure (by only allowing recipients with the right access key to decipher the data), it can also be very helpful in the event that data is stolen as it will make it harder for the thief to actually read your data.

Cloud security software for healthcare providers

If a secure EHR is one side of the data security software coin, cloud security is the other side.

The beauty of a cloud security system that is specifically geared towards the healthcare industry is that it automates so many processes associated with data security. For example, HIPAA requires covered entities (e.g., medical practices) to run regular risk assessments in order to identify any vulnerabilities and address them.

Most HIPAA-compliant cloud security systems are capable of running these assessments automatically. Some other common features of this type of software include:

  • Threat detection and response: Using analytics and other tools, software can identify attacks as they’re happening and also help users respond immediately to protect their data.
  • Malware protection: Software actively searches for malicious software or code, viruses, trojans, worms, etc.
  • File integrity monitoring: Ensures all files are secure and protected against unauthorized access or changes.

For small, independent practices that are delving deeper into the digital healthcare experience, having these robust security tools in place will go a long way to protecting patient data. They’ll also provide peace of mind, which is a valuable commodity in this day and age.

Choosing the right data security software

Some practices already have secure EHRs and cloud security systems in place. Some are working with a good EHR, but haven’t installed a cloud security system. Others are starting completely from scratch.

Regardless of your situation, it’s a good idea to run an assessment on your current software security stack to make sure you’re covered. If you identify any gaps in your EHR security features or cloud security system, it’s wise to get those covered as quickly as possible.


Enter code DAShealth to view video.


Enter code DAShealth to view video.


Enter code DAShealth to view video.

Please complete the sign in form below.

[contact-form-7 404 "Not Found"]

Please complete the sign in form below.







    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.



    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.


    Enter code DAShealth to view video.

    Enter code DAShealth to view video.
    CONTACT YOUR ACCOUNT MANAGER TODAY FOR MORE DETAILS!