REVENUE CYCLE MANAGEMENT

As RCM Director, Michael Plantz oversees the Revenue Cycle Management division. A team of expert billers and coders, DAS' RCM division helps to decrease errors, get our doctors paid more, faster with a 97%+ first-pass clean claims rate. Michael works to develop and manage RCM processes and teams for optimal operations and maximum client success.

As RCM Operations Manager, Shiloh Byrd is responsible for executing daily RCM operational activities, including evaluating prior systems to implement improvements towards company goals. She evaluates the effectiveness of the billing and collection workflow through the direct supervision of the RCM Client Liaisons. In addition, she works with practice claims data to maximize client collections, revenue, and satisfaction.

As the AR Manager for DAS Health, Veronica Cruz oversees, trains, and supports the AR Specialist team. She sets team objectives that align with the accounting department's goals and educates clients on avoiding denials and improving claim reimbursement. In addition, Veronica ensures timely collection of money owed to clients for services they have rendered and billed.