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The Newest Addition to Your Patient Success Equation: Luma Health 

In today’s rapidly evolving healthcare landscape, the need to engage patients in their own healthcare and ability for practices to seamlessly manage patient appointments, streamline communication, and optimize workflows has become more critical than ever. Amidst these challenges, NextGen Healthcare has made the strategic decision to partner with Luma Health. Luma Health’s innovative products are helping revolutionize patient engagement and practice management. Join us as we explore the functionality and benefits that the strategic alliance between NextGen Healthcare and Luma Health offers to both patients and healthcare providers. 

Enhanced Patient Experience 

NextGen Self-Scheduling powered by Luma empowers patients by offering convenient appointment scheduling options at the tips of their fingers. Through user-friendly interfaces, patients can easily schedule appointments online that will flow directly into NextGen Enterprise PM, mitigating the need for lengthy phone calls and reducing workload for staff. This accessibility not only improves patient satisfaction but also encourages individuals to seek timely care, ultimately leading to better health outcomes.  

Taking it a step further, NextGen Patient Engage powered by Luma’s automated appointment reminders help reduce no-show rates, ensuring that patients are prepared for their appointments and minimizing disruptions to clinic schedules. By sending personalized reminders via text messages or emails, patients are more likely to attend their appointments, leading to improved provider utilization and continuity of care. 

Learn more about NextGen Self-Scheduling powered by Luma

Seamless Communication 

NextGen Patient Engage powered by Luma facilitates seamless communication between patients and providers through secure messaging capabilities, allowing patients to communicate with their healthcare team, ask questions, and receive timely responses. This direct line of communication fosters stronger patient-provider relationships and promotes patient engagement in their care. Supporting more than 20+ languages ensures that language barriers do not hinder patient-provider interactions. Automating the pre-visit workflow through NextGen Patient Engage powered by Luma eliminates the administrative burden on your staff, and truly creates the simple and convenient experience that patients and staff have both been waiting for. 

Learn more about NextGen Patient Engage powered by Luma

Data-Driven Insights 

The built in reporting capabilities that come with NextGen Patient Engage and Self Scheduling powered by Luma enable healthcare providers to make informed decisions and optimize their practice operations. By tracking key metrics such as appointment utilization, no show rates, patient satisfaction, and message success rates, clinics can identify areas for improvement and implement targeted strategies to enhance patient care and satisfaction. 

The alliance between Luma Health and NextGen Enterprise allows for valuable insights and analytics where clinics can measure the impact of their patient engagement initiatives and track performance over time. By leveraging data-driven insights, healthcare providers can identify opportunities for innovation and continuously refine their processes to meet the evolving needs of their patients. 

The alliance between NextGen Healthcare and Luma Health allows your practice the options for comprehensive solutions to enhance patient care and workflow efficiency. By empowering patient experience, streamlining communication, and providing valuable insights, these exciting products enable healthcare practices to deliver high-quality care and truly focus on their patients. Click here to learn more about these solutions and how they can seamlessly integrate into your NextGen Enterprise practice workflows today! 

Written by: Holland Lively